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E-waste collection at a standstill in Hà Nội




A man delivering used batteries at a collection spot of Vietnam Recycles. — Photo

HÀ NỘI — The collection of used batteries in Hà Nội is currently at a standstill due to various problems.

The Law on Environmental Protection regulates that manufacturers and importers take responsibility for collecting used batteries.

But so far, no manufacturer or importer has officially announced that they will regularly receive used batteries from the community, according to Kinh Tế & Đô Thị (Economy and City) newspaper.

Statistics from the United Nations Environment Programme show that each Vietnamese person generates an average of 1.3kg of e-waste per year. However, the amount of e-waste collected and properly treated is very small.

In addition, because the used battery has no value for recycling, this product is often dumped with household waste.

According to computer shop owners in Lê Thanh Nghị Street of Hà Nội’s Hai Bà Trưng District, when they buy used laptops they usually return the batteries to customers. If the customers did not get them back, they are thrown together with other types of waste.

Many in Hà Nội are concerned about handling used batteries in their households, especially when many familiar battery collection locations have recently stopped receiving any more batteries.

Thu Giang, a resident in Xuân La Ward of Tây Hồ District, told the newspaper that her family kept more than 5kg of used batteries over the past year. However, when she visited collection points they were no longer accepting new batteries.

“Someone asked me why I didn’t throw it away. But I knew one battery could pollute 500 litres of water and 1 cu.m of land over 50 years, so how much pollution will more than 5kg of batteries in my house cause if released into the environment?” said Giang.

Similarly, the family of Hoàng Anh Đức in Đống Đa District is also struggling with boxes of used batteries that have nowhere to be received.

“Everything started at the end of October 2021, when Vietnam Recycles – the most active program in receiving, treating and recycling e-waste –  announced that they had stopped receiving all kinds of used batteries and lead batteries,” Đức said.

After that, other environmental protection organisations and groups such as Green Life, Turn Off the Lights, Turn on ideas, and some places such as VinMart supermarket system and Hanel Electronics Company also simultaneously refused to collect accept used batteries.”

Mai Hằng, a representative of Vietnam Recycles, explained that because its two members, HP and Apple companies, only produce electronic devices, not batteries, they had stopped collecting used batteries.

Meanwhile, articles 54 and 55 of the Law on Environmental Protection regulate that organisations and individuals that produce and import batteries must be responsible for recycling and treating their products according to the required rates and specifications or making financial contributions to the Việt Nam Environmental Protection Fund to support waste treatment.

Currently, there are several new places to collect used batteries in Hà Nội, such as Hà Nội Battery Joint Stock Company (Habaco) at 72 Phan Trọng Tuệ Street in Thanh Trì District.

This is also the only unit that collects old batteries regularly. Habaco accepts up to 70 batteries per collection from an individual or a group.

However, Habaco’s collection spot is far from the city’s centre, which is not convenient for most people.

There are also some other battery collection locations, which are green stores, such as the Aeon mall supermarket system in Long Biên and Hà Đông districts. However, places like these are very small.

According to experts from the Institute of Strategy and Policy on Natural Resources and Environment (Ministry of Natural Resources and Environment), e-waste in Việt Nam is still mainly collected by people who buy waste and electronics repair shops.

Therefore, if manufacturers and importers have not participated enthusiastically, not taken positive actions and made an official announcement that they will regularly collect used batteries from the community, then minimising the harmful effects of e-waste will not be effective.

Relevant authorities and businesses need to promote the construction of convenient collection locations to make environmental activities more efficient.

Mai Hằng said that after Vietnam Recycles stopped collecting used batteries, many people texted and called the programme to ask about collection points.

This proved that many people were interested in the proper collection and disposal of batteries, she said.

“Currently, we have plans and programs to attract more manufacturers to continue replicating the used battery collection model for longer-term effectiveness,” she added.

“If manufacturers and importers participate in collecting and treating used batteries, Vietnam Recycles will be ready to accompany them.” —




Revenue in the IT market is to reach $57 billion

Information and communications technology companies achieved good growth, which is a bright spot in the economic picture that is gradually regaining its recovery momentum.



In the report of Top 10, prestigious technology companies in 2022 published by Vietnam Report, the revenue in the group of enterprises in the ICT industry in the first 5 months of 2022 is estimated at $57 billion, up 8.5% over the same period in 2021.

With revenue growth in the first 5 months of the year, the ICT industry is expected to continue to grow strongly in the last months of the year, as the wave of digital transformation continues to take place, and technology investment is considered the nature of demand, helping to improve operational efficiency and reduce manufacturing costs across all sectors.

International Data Corporation shows that investment in global digital transformation is still growing at a forecasted compound annual growth rate of 15.5% over the period 2020-2023.

According to the survey of the Vietnam Report, all business and industry experts believe that the prospect of the last 6 months of 2022 will continue to grow, of which 61.1% believe that the growth will be strong.

Compared to previous surveys by Vietnam Report, it can be seen that the industry’s growth expectations are increasing rapidly.

However, besides the opportunities, the digital transformation process in the next normal context in Vietnam’s ICT enterprises is also facing difficulties such as complicated administrative procedures, lack of qualified human resources, research, and limited development of technology products.


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Vietnam hit by 265 cyber attacks a week

Vietnam came under 6,641 cyberattacks in the first six months of 2022, an increase of nearly 128% compared with the same period last year.



In 6,641 cyber attacks that caused problems to information systems in Vietnam, there were 1,696 incidents of phishing and 859 incidents of defacement, and 4,086 attacks to install malware, according recent report from the Vietnam National Cyber Security Centre.

On average, in the reported period, information systems in Vietnam suffered 1,107 incidents of cyberattacks each month, an increase of 36.5% compared to the annual average of 2021.

Banks were the main target of phishing campaigns that aimed to collect personal information and payment transaction information of users, according to the Department of Information Security.

From the beginning of 2022, this agency has received about 1,000 reports from people about scams in cyberspace.

In the first months of the year, the department detected and handled 506 scam websites impersonating financial institutions and banks. Support for handling and preventing 1.5 million Vietnamese Internet users from accessing scams and illegal sites.

To ensure for Vietnam’s information systems and cyberspace, in the coming time, the National Cyber Security Center will continue to monitor and actively scan, evaluate, make statistics, and promote cyber propaganda and warning so that users know and avoid the risks of cyber attacks; at the same time, focus on urging agencies to review vulnerabilities and signs of cyber attacks.


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F88 receives the Gold Certificate of Customer Protection

Meeting 7 strict criteria set forth by Smart Campaign (USA), Vietnamese consumer loan provider F88 received a gold certificate of Customer Protection Certificate.



This is the second time, F88 has received this honor. Seven criteria of Smart Campaign that F88 meets are Suitable products; Prevent excessive bad debt; Transparency; Responsible pricing; Respect customers; Privacy and customer data; Complaint handling mechanism.

The above criteria were established by Smart Campaign in 2013 and coordinated with auditing units such as M-CRIL, MFR to assess compliance at microfinance enterprises, thereby awarding Certificate of Insurance protect customers.

In Vietnam, in September 2019, F88 was the first financial institution to be awarded the Customer Protection Certificate, valid until October 2021. Recently, this business has received a notice to extend the certificate until June 2025.

Due to meeting more than 95% of the total criteria, F88 was awarded a gold certificate – the highest level in the certification system. Up to now, this is still the only financial institution in Vietnam to receive this prestigious certificate.

A representative of F88 said that there are 6 over 7 criteria, including suitable products; transparency; responsible pricing; respect customers; Protecting customer privacy and resolving complaints has been present in all of our transactions for many years.

F88 - Vietnam's only microfinance institution to receive a gold certificate for customer protection.
F88 – Vietnam’s only microfinance institution to receive a gold certificate for customer protection.

That is the comparative advantage, the value of the corporate culture that F88 has worked so hard to build. All customers when using the service at F88 are advised by the staff in detail on how to borrow, loan term and loan amount in accordance with each person’s ability to pay.

All customer information is strictly confidential. Debt settlement activities are conducted internally on the principle of understanding, respecting and creating the best conditions for customers to repay their debts.

In the condition that Vietnam’s microfinance market is still in its infancy, many customers are still afraid to access non-bank loans, this is the most effective way. In addition, despite the complicated developments of the COVID-19 epidemic, the total credit risk in the past three years has remained below 1%, helping F88 meet the criteria of preventing excessive bad debt.

From the above business results and operating principles, internal resources, in October 2021, F88 was assessed by Fiin Ratings as BBB – a promising and stable level.

Currently, F88 has developed nearly 700 stores nationwide, providing a variety of convenient financial services from loan product packages to services such as collection and payment agency, insurance distribution and many other convenient services… F88’s main customers are unskilled workers and those who do not have a bank account and cannot access financial services.


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