Vietnam, France share experience in modernising public services hinh anh 1A view of the symposium. (Photo: VNA)

Hanoi –
Representatives from the
Vietnamese Ministry of Home Affairs and the French Ministry of Public
Transformation and Service exchanged experience in modernising public services,
reforming administrative procedures, and raising digital transformation capacity, at a symposium in Hanoi on November 30.

The event formed part of the cooperation activities
between the two ministries to mark the 50th anniversary of the Vietnam-France
diplomatic relations and the 10 years of the bilateral strategic partnership.

In her opening remarks, Minister of Home Affairs Pham
Thi Thanh Tra stressed that Vietnam always advocates accelerating administrative
reform and the modernisation of public services, considering this a
breakthrough for national development.

Administrative reform must serve the interests of
people and businesses, placing their legal and legitimate rights and interests at
the centre, and promoting innovation, for rapid, sustainable national
development, the official stressed.

Tra expressed her belief that the symposium will
contribute to tightening the friendship and cooperation between the two
countries, saying the two ministries will carry forward their cooperation
outcomes and enhance experience sharing in the time ahead.

French Minister of Public Transformation and Service
Stanislas Guérini pointed to challenges regarding demography, digital transformation
and ecology, noting that both France and Vietnam face demography-related issues
given their declining birth rates and aging populations, which requires the
sector to take suitable changes.

For digital transformation, the minister said that it
has brought about great opportunities to French administrative agencies in
particular and others around the world.

Participating experts, scientists, and managers
from Vietnam and France evaluated achievements, as well as challenges in public
service modernisation, administrative reform, and digital transformation
capacity improvement in both nations.

They shared experiences, new models and policy
orientations to work towards building a professional, modern, streamlined,
effective, and efficient administrative sector./.