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Vietnam needs further investments to attract Indian tourists

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Indian tourists may replace visitors from traditional markets of Vietnam in the coming time, but the Southeast Asian country needs to pour more investments into infrastructure and services in order to attract this market.

A seminar on promoting tourism in the Middle Eastern and Indian tourist markets was organized within the framework of Ho Chi Minh City International Tourism Expo (ITE) 2022 on Friday.

Approximately 169,000 Indian visitors came to Vietnam in 2019, of whom 73 percent stayed in Ho Chi Minh City, Bui Thi Ngoc Hieu, deputy director of the Ho Chi Minh City Department of Tourism, said at the event.

In the first seven months of 2022, about 11,700 Indian tourists visited Vietnam.

Between July 15 and 18, Ho Chi Minh City welcomed 460 MICE (meetings, incentives, conferences, and exhibitions) tourists from India, the largest Indian MICE travel group that Vietnam has ever received.

During the remaining months of this year, more than 60 flights connecting Vietnam and India will be operated every week by airlines such as Vietnam Airlines, Vietjet Air, and Indigo, Hieu elaborated.

“It is not easy to serve Indian visitors as they are quite careful in choosing products and services,” the official noted.

“If failing to adapt, tourism businesses won’t be able to exploit this market in the long run.”

The tourism sector in Ho Chi Minh City is determined to invest more in infrastructure to serve tourists from India, as they have specific needs related to religious beliefs, according to Hieu.

The city has a number of restaurants and hotels with essential services for Indian tourists and Muslim guests, but they are still small in scale and lack professionalism.

Local accommodation establishments should consider making long-term investment in infrastructure, including restaurants serving Indian and Halal cuisine.

In addition, hotels and airports need to arrange prayer rooms to attract tourists from this market, the tourism official added.

Naresh Chhatola, CEO of Global Journey Holidays India, told Tuoi Tre (Youth) newspaper that Vietnam is a new destination in Southeast Asia that is attracting the attention of Indian tourists, and that his company is planning more tours to Vietnam instead of Thailand or Singapore.

Vietnam is home to not only beautiful and diverse landscapes but also bustling shopping centers, Chhatola continued, adding that it is easy to find Indian restaurants, which is the most important thing in planning trips for Indian tourists.

Before the COVID-19 pandemic, about 20 million Indian tourists traveled abroad each year, whose spending was considered to be the world’s top, according to Madan Mohan Sethi, Consul General of India in Ho Chi Minh City.

Indian travelers tend to seek new cultural, culinary, and shopping experiences.

There has also been a trend of organizing weddings, honeymoon trips, and birthday parties abroad, the consul general said, suggesting that Vietnam further promote such tourism products in the coming time.

Indian visitors chose Vietnam because the country is a safe and new destination with many cultural heritage sites, green spaces, and interesting tours.

Vietnam has many unique tourism products, attractive eco-tourism, friendly people, and good transportation, Sethi stated.

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Source: https://tuoitrenews.vn/news/business/20220912/vietnam-needs-further-investments-to-attract-indian-tourists/69028.html

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Two hotels in Nha Trang fined for fake grading

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Two hotels in Nha Trang City, Khanh Hoa Province, south-central Vietnam were fined VND10 million (US$424) each for improperly upgrading their hotel star ratings to promote their services on online travel websites and social media, local authorities said on Monday.

The two hotels are Areca on Phuong Cau Street in Van Thanh Ward and B&N on Nguyen Thi Minh Khai Street in Loc Tho Ward.

Areca declared itself as a four-star hotel and B&N stated the same on its Facebook page.

Both also listed themselves as four-star hotels on travel and accommodation booking platform Booking.com.

However, the result of an inspection by the Khanh Hoa Department of Information and Communications showed that Areca has not yet been recognized by any state agency and B&N was rated only three-star by authorities.

As a result, the owners of the two hotels were fined VND10 million each and were required to remove the false declarations.

A leader of the Khanh Hoa Department of Information and Communications said that it is difficult to handle fake grading on accommodation booking platforms, such as Booking.com and Agoda.com, given their physical absence in Vietnam and overseas server locations. 

Owners of hotels that are detected with incorrect star ratings often shift the responsibility to the foreign platforms.

As of early 2023, Khanh Hoa has had 1,148 tourist accommodation establishments, including 102 rated 3- to 5-star, accounting for nearly 50 percent of the total number of hotel rooms in the coastal tourist province.

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Two hotels in Nha Trang City, Khanh Hoa Province, south-central Vietnam were fined VND10 million (US$424) each for improperly upgrading their hotel star ratings to promote their services on online travel websites and social media, local authorities said on Monday.

The two hotels are Areca on Phuong Cau Street in Van Thanh Ward and B&N on Nguyen Thi Minh Khai Street in Loc Tho Ward.

Areca declared itself as a four-star hotel and B&N stated the same on its Facebook page.

Both also listed themselves as four-star hotels on travel and accommodation booking platform Booking.com.

However, the result of an inspection by the Khanh Hoa Department of Information and Communications showed that Areca has not yet been recognized by any state agency and B&N was rated only three-star by authorities.

As a result, the owners of the two hotels were fined VND10 million each and were required to remove the false declarations.

A leader of the Khanh Hoa Department of Information and Communications said that it is difficult to handle fake grading on accommodation booking platforms, such as Booking.com and Agoda.com, given their physical absence in Vietnam and overseas server locations. 

Owners of hotels that are detected with incorrect star ratings often shift the responsibility to the foreign platforms.

As of early 2023, Khanh Hoa has had 1,148 tourist accommodation establishments, including 102 rated 3- to 5-star, accounting for nearly 50 percent of the total number of hotel rooms in the coastal tourist province.

Like us on Facebook or follow us on Twitter to get the latest news about Vietnam!

Source: https://tuoitrenews.vn/news/business/20230321/two-hotels-in-nha-trang-fined-for-fake-grading/72188.html

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Travel giant Saigontourist expects $146 mln gross profit in 2023

Saigontourist Group, Vietnam’s leading travel company, is targeting a gross profit of VND3.43 trillion ($145.69 million), up 22.5% year-on-year.

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The corporation is aiming for a revenue of VND14 trillion ($594 million) in 2023, up 22% year-on-year, according to data released at its business review meeting on Tuesday.

In 2023, Saigontourist Group expects to welcome 1.68 million visitors, up 62.3% compared to 2022.

Truong Duc Hung, deputy CEO of Saigontourist, said that in order to achieve those targets, the group will focus on synchronously and flexibly deploying solutions to recover domestic and international markets. 

“We will build a synchronous and unique ecosystem of products through its strengths in accommodation, travel, cuisine, entertainment, conferences, and seminars,” he said.

In 2022, Saigontourist served 1.12 million visitors, up 199% year-on-year and up 13% compared to the target. 

The group’s revenue reached VND12.2 trillion ($518.2 million), up 104.8% year-on-year and up 17.3% compared to the target. Its gross profit hit VND3 trillion ($127.43 million), up 368.7% and 48.1%, respectively.

Established in 1975, Saigontourist is managing more than 100 hotels, resorts, restaurants, tour operators, amusement parks, tourism training schools, exhibition areas, conference and seminar centers, golf courses, and cable TV etc.

Source: The Investor

Source: https://e.nhipcaudautu.vn/companies/travel-giant-saigontourist-expects-146-mln-gross-profit-in-2023-3351468/

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Vietnam Airlines restarts air services between Hanoi and Beijing

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Vietnam’s national flag carrier Vietnam Airlines has resumed its regular flights linking Hanoi and Beijing after a three-year pause due to the COVID-19 pandemic.

The airline’s flight VN513 departed from Beijing at 3:30 pm and landed in Hanoi at 5.55 pm on Sunday.

Before the resumption of the Beijing-Hanoi flight, Vietnam Airlines held a welcoming ceremony for the passengers on board at Beijing International Airport, with the participation of Vietnam and China’s competent agencies and enterprises and over 100 passengers.

The air carrier is operating the Hanoi-Beijing air route with a frequency of three round-trip flights a week.

The airline will start increasing its frequency from mid-2023, while planning to open an air route connecting with Beijing’s Daxing International Airport.

China is one of Vietnam Airlines’ biggest international source markets. The air carrier has reopened most of its air routes linking Vietnam to China, said a representative of the airline.

The airline will resume four air routes connecting Da Nang in Vietnam’s central region with China’s Guangzhou, Shanghai and Chengdu, and between Hanoi and Chengdu in the coming months. 

Vietnam Airlines is set to use wide-body Airbus A350 and Boeing 787 aircraft for its routes with China.

The resumption of air services between the two countries will contribute to speeding up the post-pandemic tourism recovery and driving up bilateral trading activities, apart from helping fulfill Vietnam’s target of attracting international tourists in 2023.

Vietnam looks to serve 110 million tourists in 2023, with some eight million from abroad and 102 million domestic visitors. The country is also expected to earn about VND650 trillion (US$27.5 billion) in tourism revenue this year.

In 2022, over 3.66 million international tourists traveled to Vietnam, a year-on-year surge of 23.3-fold, according to data from the General Statistics Office of Vietnam.

Over 89 percent of the total arrived in Vietnam by air, up 29.5-fold against 2021, local media reported.

After China added Vietnam to its list of approved countries for group tours on March 15, Vietnamese airlines are racing to transport passengers between the two destinations. 

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Vietnam’s national flag carrier Vietnam Airlines has resumed its regular flights linking Hanoi and Beijing after a three-year pause due to the COVID-19 pandemic.

The airline’s flight VN513 departed from Beijing at 3:30 pm and landed in Hanoi at 5.55 pm on Sunday.

Before the resumption of the Beijing-Hanoi flight, Vietnam Airlines held a welcoming ceremony for the passengers on board at Beijing International Airport, with the participation of Vietnam and China’s competent agencies and enterprises and over 100 passengers.

The air carrier is operating the Hanoi-Beijing air route with a frequency of three round-trip flights a week.

The airline will start increasing its frequency from mid-2023, while planning to open an air route connecting with Beijing’s Daxing International Airport.

China is one of Vietnam Airlines’ biggest international source markets. The air carrier has reopened most of its air routes linking Vietnam to China, said a representative of the airline.

The airline will resume four air routes connecting Da Nang in Vietnam’s central region with China’s Guangzhou, Shanghai and Chengdu, and between Hanoi and Chengdu in the coming months. 

Vietnam Airlines is set to use wide-body Airbus A350 and Boeing 787 aircraft for its routes with China.

The resumption of air services between the two countries will contribute to speeding up the post-pandemic tourism recovery and driving up bilateral trading activities, apart from helping fulfill Vietnam’s target of attracting international tourists in 2023.

Vietnam looks to serve 110 million tourists in 2023, with some eight million from abroad and 102 million domestic visitors. The country is also expected to earn about VND650 trillion (US$27.5 billion) in tourism revenue this year.

In 2022, over 3.66 million international tourists traveled to Vietnam, a year-on-year surge of 23.3-fold, according to data from the General Statistics Office of Vietnam.

Over 89 percent of the total arrived in Vietnam by air, up 29.5-fold against 2021, local media reported.

After China added Vietnam to its list of approved countries for group tours on March 15, Vietnamese airlines are racing to transport passengers between the two destinations. 

Like us on Facebook or follow us on Twitter to get the latest news about Vietnam!

Source: https://tuoitrenews.vn/news/business/20230320/vietnam-airlines-restarts-air-services-between-hanoi-and-beijing/72181.html

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